FAQ

Below are answers to some of our most asked questions. If you still have questions, please feel free to contact us during business hours.

How long will my heating and air conditioning unit last?

With routine service and maintenance your unit can last up to 15 years. Our maintenance services inspect and clean your unit, test all parts to make sure they are functioning correctly and can change the air filters if needed. This type of professional maintenance will add to the lifespan of your unit.  

How do I know which air conditioning unit is right for my home?

When it’s time to replace your air conditioning unit, our experienced team can help you determine the right unit for your home. There are many factors that should be taken into consideration before you choose your unit, including the size of your home, number of rooms, and how old your home is. That’s why we will come to your home to make sure your new unit is the correct size based on your home’s size. Too small a unit, and your unit will have to work harder than necessary and too large a unit will be a larger expense than necessary. With today’s new energy efficient units, many people have a more comfortable home and the additional benefit of lower utility bills as well!

What are the benefits to a central air system?

People spend a lot of time in their homes, so it’s important that the indoor air quality be safe. A properly working unit will provide clean indoor air with low levels of dust, particulates and contaminants and the right level of humidity which is important for day-to-day health and comfort.

How does a central AC unit work?

A typical central air conditioning unit has an outdoor unit and an indoor coil. You will feel a difference on your indoor comfort right away with a central ac unit! The outdoor compressor will pump refrigerant throughout the unit to gather heat from inside the home and then remove it. Through this system, your home will be kept cool with reduced humidity levels. With the compressor outside the home, the noise level in the house is much quieter.

How can I reduce the humidity level in my home?

A variable-speed furnace or air handler working in combination with your HVAC system can help to reduce humidity levels in your home. Variable speed units move air so that it is constantly circulating against the cooling coil resulting in less moisture in the air.

Is there anything I can try before having someone look at my unit?

Yes! There are steps you can try before calling a professional.

  • Check your filters! Dirty filters cause your system to have to work harder.
  • Check your thermostat to make sure it is on the proper settings.
  • Make sure nothing is blocking your vents.
  • Reset your indoor and outdoor switches by disconnecting and then reconnecting.
  • Check your circuit breakers to make sure they are on.

How do I know if my unit is energy efficient?

Energy efficient units will have the Energy Star sticker on them. If you see this sticker on a unit, then you know it has been tested and meets the government standards to be labeled as an energy efficiency product.

What is a heat pump?

A heat pump is designed to heat or cool an area through the transfer of heat between two reservoirs.

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